The reader’s question:
Hey, Wally, I’ve got a 64-bit edition of Windows 10. Recently I installed the latest version of Office 365 (32 bits).
I have a problem with the expression perspective. The problem I have is I can’t sign autographs.
When I try to create a new signature, Outlook freezes and then shuts down. It’s a new facility! Did I miss something? I’m very confused. Any help would be appreciated. – Lisa D., Canada
Before solving a computer problem, I always recommend scanning and correcting the underlying problems that affect the health and performance of your PC:
- Step 1 : Download the PC repair and optimization program (WinThruster for Win 10, 8, 7, Vista, XP and 2000 – Microsoft Gold Certified).
- Step 2 : Click the Start scan button to detect problems in the Windows registry that may cause problems with the PC.
- Step 3 : Click the Restore All button to solve all problems.
Setting up automatic weekly (or daily) scanners will help you avoid system problems and get your PC up and running quickly and smoothly.
Wally’s answer: Problems with office products are rare, but if they do occur, they are generally quite problematic.
Don’t worry, we’ll back you up. This solution definitively solves the problem with the Outlook 2016 signature button.
Problem
The signature (and the Stationery and Fonts button) does not work.
No window will appear when you click the button in Outlook 2016.
Soil
This problem may occur if you have both the normal version of Outlook and the Windows App version installed at the same time.
A version of Microsoft Office may already be installed on your computer if it is a new or factory refurbished computer.
Solution
Follow these instructions.
Uninstalling desktop applications from Microsoft Office
We have two ways to deal with this problem. Use the second one if the first one does not work.
Uninstalling Microsoft Office Desktop Apps in theApps and Features window
Follow these instructions to remove Microsoft Office desktop applications from the Applications and Features window.
Press WindowsKey+X and click Applications and Features as shown below.
Then scroll down the list of programs and search for Microsoft Office Desktop Apps in the program list. Click on it and remove it.
Now start the installation of Desktop/Outlook and select the option Restore.
If this does not solve the problem, please apply the following solution.
Using PowerShell to uninstall Microsoft Office Desktop Applications
Perform PowerShell in the administrator mode.
Press the Windows key and type PowerShell to start the search.
Now right-click as shown below and click Run as Administrator.
When you see a prompt, click OK
Now copy and paste this command into the Windows PowerShell window and press Enter to execute the command.
Get-AppxProvisionedPackage -Online | where-object {$_.packagename -like *Outlook*}. | Uninstallation of the application – online
So, uh… :
Get-AppxPackage *Outlook* | Delete-AppxPackage
Close and open the PowerShell window without running it as an administrator. Carry out this order:
Get-AppxPackage *Outlook* | Delete-AppxPackage
The Caption button (and the Fixed and Font buttons) is gray.
If the Signature button is gray and you cannot click it, it is a problem in the Windows registry.
This problem dates back to 2012, and some people still face it today.
Click here to see how to solve the problem.
I hope you enjoyed this blog post! If you need further help on this subject, please do not hesitate to contact me on Facebook.
Is your PC in good health?
I always advise my readers to regularly use a reliable registry cleaner and optimizer such as WinThruster or CCleaner. Many of the problems that arise can be attributed to a corrupt and inflated register.
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